Know Before You Go!

 

 

We want you to have the best time at our shows, and there is no better way than to be prepared and know before you go. Read the information below to ensure your experience is wonderful.

NC Theatre

Cast of The Color Purple, 2023. Curtis Brown Photography.

All audience members will be required to undergo a security screening that includes a metal detector and bag screening when they enter the venue. No bags larger than 12″ x 12″ x 10″ will be allowed in the venue. For more information on safety and security at Martin Marietta Center click here.

Your mobile tickets are encrypted with a unique barcode that automatically refreshes every few seconds so they cannot be stolen or copied. Screenshots will not work on any tickets. New security features with the most recent iOS update require a Ticketmaster account to be linked to an Apple ID to add tickets to the wallet.  here. 

Log in to your account using your smartphone

  • At nctheatre.com (or at the top of this page) tap the “My Account” button.
  • Tap “Sign In” at the top right-hand corner of the page
  • Sign In as prompted
  • If you do not know your password, select “Forgot Password” to receive a one-time code by email to reset your password. When you enter the code sent to your email, you will be able to create a new password

Save tickets to your phone

  • Select your show to view your tickets.
  • Select each ticket one at a time. When the ticket shows on the screen, tap “Save to phone” or “Add to Apple Wallet.”

Use these video guides to see how the process works on an Android or Apple smartphone:

ANDROID PHONES

APPLE PHONES

NCT (The North Carolina Theatre) does not offer refunds and all sales final.

All shows, performances, dates, times, and actors are subject to change.

The NCT Box Office, Martin Marietta Box Office, nctheatre.com and Ticketmaster.com are the official ticketing providers for NCT. Tickets obtained from other unauthorized sources may be stolen, counterfeit, or invalid due to payment issues and will not be honored. Tickets purchased from other sources are not eligible for refunds or assistance if tickets are lost, misplaced, or stolen.

Call our box office Monday-Friday 1PM-4PM at 919.831.6941 or email boxoffice@nctheatre.com if you need your tickets printed or have questions. 

Will Call tickets can be picked up starting one hour prior to curtain. Latecomers may be asked to wait before being seated. 

The VIP Backers’ Club opens one hour before the show and during intermission offering complimentary drinks and a lite fare. Learn more about how to become a Backers’ Club member here.

The North Carolina Theatre is committed to providing a superior experience for all individuals. Learn more about our accessibility options here.

Public parking is available in the Performing Arts deck at 128 W. South Street, with entrances off W. Lenoir and W. South Street, in the surface lot directly in front of the venue or in the underground Convention Center Deck, with entrance off Lenoir St. Learn more here

Still have questions? Email us at boxoffice@nctheatre.com

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The North Carolina Theatre © 2024. All rights reserved.

The North Carolina Theatre is a tax exempt 501c3 nonprofit organization. Number: 56-1072874

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